Articoli pubblicati da: Smith, Anne M.


Risultato della ricerca: (2 titoli )
Service quality in the financial sector. Customer care in financial service organisations
International journal of bank marketing - 1989
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Service quality in the financial sector. Service quality: relationships between banks and their small business clients
International journal of bank marketing - 1989
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Scheda completa: full text, export citazione, ACNP, libri su BNCF