The rapid growth of e-government platforms in the first decades of the new millennium has created both new opportunities and challenges. Digital citizenship and the digitalization of public services can represent a barrier for less competent
individuals who need to connect and process information. The present contribution
offers descriptive evidence on the relationship between e-government
development and the average level of competences that may be arguably related to
the ability of citizens to benefit from the digitalization of public services, namely
digital and financial literacy.